Digital Governance That Drives Growth

Explore what I offer

I build comprehensive digital governance frameworks that ensure compliance while increasing competitive advantages —faster AI deployment, earlier market entry, stronger customer trust, and protection against digital risks.

Comprehensive Digital Governance Framework (3-6 months): Build complete digital governance capabilities
Ideal for: Organizations building comprehensive digital governance
Includes: Full framework development across all domains, implementation roadmap, training, and 3-month support

Trust & Safety Strategy & Operations (2-4 months): Complete Trust & Safety capabilities for platforms
Ideal for: Platforms needing comprehensive Trust & Safety capabilities
Includes: Trust & Safety strategy, policy development, operational setup, and training

Rapid Implementation Solutions (4-6 weeks): Rapid governance review and implementation
Ideal for: Organizations needing specific governance reviews
Includes: Gap analysis, risk assessment, and prioritized recommendations

Fractional Leadership (Monthly retainer): Executive governance leadership (CCO, Trust & Safety, CRO, AI Governance Lead)
Ideal for: Organizations needing ongoing executive governance support
Includes: Regular reviews, regulatory updates, strategic guidance, team leadership and crisis response

Expert Witness Services: Litigation support and expert witness testimony including deposition and trial work
Ideal for: Legal matters requiring governance expertise
Includes: Case analysis, expert reports, depositions, and trial testimony

Strategic Advisory (Hourly consulting): Flexible project support
Ideal for: Specific projects or ad-hoc support
Includes: Flexible engagement for targeted needs

Comprehensive Digital Governance Framework

Provides strategic foundation + competitive advantage

Approach

Begin with a comprehensive assessment of your digital initiatives to identify key risks and controls across all governance domains

Deliverables:

Comprehensive governance policy documentation
Governance committee structure recommendations and setup (ongoing oversight)
Compliance roadmaps across regulatory, privacy, AI, and platform safety
Digital system risk categorization (low, medium, high, unacceptable risk)
Risk mitigation strategies
Continuous monitoring protocols and tools recommendations and implementation
Data lineage and provenance tracking
Bias detection and mitigation protocols
Incident response and crisis management procedures

Trust & Safety Strategy & Operations

Provides platform safety that protects users while enabling growth

Approach

Design Trust & Safety operations that satisfy stakeholders while supporting business objectives and user experience

Deliverables:

Trust & Safety strategy development aligned with business goals
Content policy framework development and optimization
Crisis response and incident management protocols
Board reporting and investor communication on safety matters
Regulatory relationship management (DSA, Online Safety Act, etc.)
Content moderation process design and optimization
Community guidelines and enforcement protocols
Safety metrics and KPI frameworks
Vendor evaluation and management (moderation partners)
Trust & Safety team structure and hiring recommendations
Platform liability assessment and mitigation
Harmful content detection and removal protocols

Rapid Implementation Solutions

Provides quick competitive positioning through proven systems

Approach

Use pre-defined templates and processes to quickly stand up your governance program

Deliverables:

Digital Governance Readiness Assessment Report
Solution Catalog & Recommendation Matrix
Documentation templates and standards for risk management framework
Model Inventory & Classification System
Plug-and-Play Monitoring Dashboard Configuration
Content Policy Templates and Guidelines
Crisis Response Playbooks
Model Approval Workflow System
Compliance Monitoring Package

Fractional Leadership

Provides executive strategic governance capability without full-time executive cost

Approach

Use past 24 years of experience to provide part-time leadership to an organization

Deliverables:

Strategic Leadership:

Governance strategy development and execution
Executive decision-making authority for governance matters
Board reporting and regulatory relationship management
Cross-functional team leadership and development
Crisis response and incident management
Vendor evaluation and technology selection
Compliance program oversight and optimization

Operational Leadership:

Weekly strategic planning sessions
Monthly stakeholder reporting
Quarterly governance maturity assessments
On-demand crisis response availability
Policy development and approval workflows

Expert Witness Services

Provides authoritative testimony on digital governance matters

Approach

Provide expert analysis and testimony based on 24 years of hands-on governance implementation experience

Expertise Areas:

Governance Standards & Best Practices - What constitutes reasonable governance
Implementation Failures - Why governance systems fail and how they should work
Regulatory Compliance - Interpretation and application of digital governance requirements
Trust & Safety Operations - Platform safety standards and content moderation practices
AI Governance & Ethics - Responsible AI development and deployment practices
Digital Risk Management - Comprehensive approach to digital business risks

Strategic Advisory

Provides continuous competitive advantage through ongoing consulting on best practices and implementation

Approach

Use past 24 years of experience to provide on-going guidance to an organization

Services include:

Regulatory landscape monitoring and updates
Best practice recommendations and implementation guidance
Performance optimization and continuous improvement
Technology evaluation and selection support
Crisis response and incident analysis
Training and capability development
Benchmarking and maturity assessments

Schedule a time with me

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Who I Am

About David Williams

Professional Background
Seasoned governance professional with 24 years of experience in digital operations and regulatory compliance at Experian. Deep expertise in building scalable governance frameworks that balance innovation with responsible risk management across Fortune 500 environments.

24 years of proven governance expertise transforming compliance into competitive advantage